Just when we think we have it figured out - the world shifts again. Here's a way to stay on top of emerging opportunities and turn your scaling team into a learning machine. Once start ups begin to grown up and transition to scale, it's natural to get caught up in operational goals, allowing little time or energy to focus on much else. In today's rapidly changing world and on-trend customers, this can be a mistake. What matters for long-term sustainable growth is not just ope

Recently I was invited to facilitate a Quarterly Planning session for a mid-size professional services firm. The firm is well established and regarded as an expert in their niche. The leadership team is full of very smart, passionate people. They have a nicely crafted strategy, with clear core purpose, core values which the team is very motived and aligned on. Their long-term goal is big and audacious. But the business is underperforming. It reminded me that you can have the