How does innovation change as businesses scale? Claire Mula sits down with UTS Business School experts to unpack the shift from instinct to systems, and what it means for growth, scalability and performance.

Most scaling businesses are run by a handful of core processes, and most of their valuation hides inside them. The Process Accountability Chart, or PACe, makes those processes visible. One page, three steps, three outcomes: productivity, efficiency, and a quiet but real lift in valuation. The next step in 2026 isn't to document your processes. It's to rethink them for an AI-enabled future.

Tim Cook is stepping down after nearly 15 years, leaving Apple worth almost $4 trillion. But the next CEO inherits more than a well-tuned machine. They inherit a fundamentally different job. As AI becomes the operating layer of business, the CEO role is being structurally rewritten, from steward of excellence to architect of adaptation. The new question is not "Can you maintain performance?" but "Can you build an organisation that learns faster than the world changes?"

Today, uncertainty feels everywhere. Fuel costs rise. Supply chains tighten. Customers hesitate. AI reshapes roles faster than we can redefine them. It's tempting to respond by changing everything. But uncertainty has a way of exposing how well you understand what actually works in your business. Companies that scale despite uncertainty and chaos—the 10xers—know what works (their “recipe”). T

Every January, we confuse ambition with progress. Most resolutions fail not because we lack discipline, but because heroic effort doesn’t scale. Sustainable change works the same way great businesses do: clear long-term direction, fewer priorities, and disciplined routines that compound over time. High performers don’t rely on motivation. They design rhythms that protect energy, sharpen judgement and make progress inevitable.

Using AI as a thought partner can sharpen how leaders reflect, prioritise and plan. This guide shows how to use structured prompts to clarify long-term direction, choose one life area and key relationship to focus on, and translate insight into simple, sustainable routines. Designed for busy founders and CEOs, the prompts turn thinking into action without over-engineering or overthinking the process.

Great companies don’t hide from hard truths. They build systems, rhythms and cultures that drag reality into the light early and often. This article breaks down how leaders can confront the brutal facts with clarity, discipline and confidence, and use them to build a stronger, more resilient organisation.

If you’re familiar with the Flywheel concept from Turning the Flywheel, you’ll remember when author Jim Collins sat down with Jeff Bezos and the Amazon team. It was the early 2000s, before Amazon Web Services existed, when Amazon was purely a product and e-commerce business.

Scaling is harder than starting. That may sound strange if you’ve already battled through the chaos of building your first product, finding customers, raising funding. But the crunch comes later. Research shows 97% of new firms never make it past $5M in revenue. Only 3% keep scaling . Why? Because growth always hits a constraint.

Monthly team meetings, when done well, are vital for aligning leadership, fostering collaboration, and driving progress toward goals.

Get your organisation "match fit" using Scaling Up Tools One of the best things about the Scaling Up are the Tools. Practical exercises...

As the End of Financial Year looms in Australia, we get ready to begin the whole cycle again. What will be different about your...

The Hedgehog Concept: Connecting Strategy and Execution for Business Growth In the pursuit of business growth, execution plays a pivotal...

It's time again to review you strategy. A day or two away from the business to work on the business. It can be highly productive, or it...

Just when we think we have it figured out - the world shifts again. Here's a way to stay on top of emerging opportunities and turn your...

Pre-mature scaling is a large cause of start-up failure and it's important to understand there is a transitionary stage before scaling to...