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Set the PACe: The One Tool That Quietly Systemises Scaling
Most scaling businesses are run by a handful of core processes, and most of their valuation hides inside them. The Process Accountability Chart, or PACe, makes those processes visible. One page, three steps, three outcomes: productivity, efficiency, and a quiet but real lift in valuation. The next step in 2026 isn't to document your processes. It's to rethink them for an AI-enabled future.
claire3291
May 92 min read


Leading Through Economic Uncertainty: Sticking to the Recipe
Today, uncertainty feels everywhere.
Fuel costs rise. Supply chains tighten. Customers hesitate. AI reshapes roles faster than we can redefine them.
It's tempting to respond by changing everything.
But uncertainty has a way of exposing how well you understand what actually works in your business.
Companies that scale despite uncertainty and chaos—the 10xers—know what works (their “recipe”). T
claire3291
Mar 313 min read


I Don’t Believe in New Year’s Resolutions, But I Do Believe in This.
Every January, we confuse ambition with progress. Most resolutions fail not because we lack discipline, but because heroic effort doesn’t scale. Sustainable change works the same way great businesses do: clear long-term direction, fewer priorities, and disciplined routines that compound over time. High performers don’t rely on motivation. They design rhythms that protect energy, sharpen judgement and make progress inevitable.
claire3291
Jan 163 min read


AI Prompts to help strengthen your OPPP
Using AI as a thought partner can sharpen how leaders reflect, prioritise and plan. This guide shows how to use structured prompts to clarify long-term direction, choose one life area and key relationship to focus on, and translate insight into simple, sustainable routines. Designed for busy founders and CEOs, the prompts turn thinking into action without over-engineering or overthinking the process.
claire3291
Jan 162 min read


Stop using a Job Description and use this tool instead to avoid mis-hiring.
This is the third article in a series on Getting the right people in the right seats during Scaling. See my previous articles on How to determine the right seats using the Functional Accountability exercise and How to assess performance using the Talent Assessment exercise. The new year is usually a time of people movement. People who have been thinking about moving on usually do so within Q1 or after their annual bonus. Likewise, a fresh start to the year often brings with
claire3291
Dec 24, 20235 min read
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